Shipping Policy
Sundera Project Shipping Policy
Thank you for choosing Sondera Project! We are committed to providing you with a simple and transparent shopping experience. Below you will find all the information regarding our shipping policy.
Preparation Times
Once your order is confirmed, our team will prepare your package as quickly as possible. For most products, preparation time is 1-3 working days .
Arrival Times from Suppliers
For products that require sourcing from external suppliers, lead times may vary based on supplier availability and location. Typically, these products require 5-10 business days to arrive at our warehouse. Once received, we will prepare and ship immediately.
Shipping by Courier
Once the package is ready, it will be entrusted to our trusted courier within 48 hours . Delivery times depend on the final destination:
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Italy : Estimated delivery in 4-5 working days after being entrusted to the courier.
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Europe : Estimated delivery in 6 -8 working days .
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Rest of the world : Estimated delivery in 7-15 working days , depending on location.
Tracking Information
As soon as your order is shipped, you will receive an email with the tracking number, which will allow you to follow your package until delivery.
Shipping Costs
Shipping costs will be calculated automatically at checkout and vary based on the destination and total weight of the order. For orders over 39.90 euros, shipping will be free.
Contact and Support
If you have any questions about your shipment or encounter any problems, our support team is here to help. You can contact us at sonderaproject@gmail.com or through the contact form on our website.
Thank you for your trust and happy shopping on Sondera Project!